Should you tell your customers "thank you"?
As part of our planning about how we can better help our clients our strategy guy Jeff put together a list of thoughts on the topic of how should a company say thank you. Here it is.
Sprouter: Why a Thank You program? It can beat a loyalty program.
LinkedIn: "Marketing and Sales" Group Q&A
Customersrock: Thanking makes an impact
AML: 18 Ways to Thank Customers PDF
Jim Novo's thoughts on loyalty
Bizjournals: Shocked at companies that don't thank customers
Prime Performance: The power of thanks at banks
Green Industry Pros: Five Inexpensive Ways to Say Thank You
Traffic Builders: Thanking customers with a personal approach
Management Help: Onboarding new customers
Banking My Way: Banks are pushing referral programs
Amadeus: Including referral program in thank you program
Idle Air: Example of new customer referral offer as part of 'Thank You'
stylistbuzz: Sample of a simple new customer thank you card
Scrbd: Sample new customer welcome letter
Fedex: Sample welcome landing page
I'm sure there are many other sources and examples, please add your favorites....